Privacy Policy

### Scope and contact
SO BEARDED LLC operates this Real Deal House Buyers property-inquiry website at realdealhousebuyers.com. Contact offers@realdealhousebuyers.com or (817) 214-3706. Reggie, the business owner, handles inquiry and privacy requests. Calls to the listed number use the existing CallFluent service.

### Information and when it is saved
The form asks for your name, email address, property address and phone number. When you select Save & Continue, those contact details are saved so we can follow up about the property, even if you close the form without answering the later questions. Optional property answers are saved when you submit that step and are associated with the same inquiry. We also record the seller/agent selection, submission time, source website, form and policy versions, your optional SMS choice and the exact consent wording shown. Selecting Yes, text me and submitting records SMS permission; selecting No texts or leaving the choice blank does not. A phone number alone is not permission to send texts.

### Address suggestions
As you type an address, the website sends the address query through our service to the Texas Geographic Information Office's public address dataset to request suggestions. We do not include your name, email address or phone number in that lookup. Suggestions may be incomplete or inaccurate; you can enter or correct the address manually. An address suggestion is not a property valuation or verification of ownership.

### Purpose and communications
We use your information to consider your property inquiry, respond by email or phone, clarify property details and coordinate discussions about a possible transaction. If you separately agree to texts, that permission covers this property inquiry and follow-up. Submission itself sends no email, text or phone call and does not activate an automated outreach campaign. Contact us to change your follow-up preferences; once texting is active, reply STOP to opt out or HELP for help.

### Providers and sharing
Cloudflare hosts and protects the website, verifies anti-abuse challenges and stores inquiry records in our database. Google Workspace handles our email; CallFluent handles the listed phone route. The Texas address service processes address queries. Twilio and messaging carriers deliver messages when our texting program is activated. Providers process information needed to operate these services. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Information may be disclosed when you authorize it for your inquiry or when required by law.

### Retention, security and requests
We keep inquiry records while needed for the inquiry, requested follow-up and legitimate business recordkeeping. Send access, correction or deletion requests to offers@realdealhousebuyers.com. The owner handles requests manually; no automatic deletion deadline is promised. Minimal communication-preference evidence may be retained to honor your choices and handle recordkeeping or disputes. Providers may retain logs or backup copies under their arrangements. We use access restrictions and provider security controls but cannot guarantee absolute security. This notice does not claim that provider logging or recording has been independently audited or that calls are unrecorded.

### Website security
Cloudflare Turnstile processes technical challenge and connection information to help prevent abuse. Our application inquiry records do not retain raw challenge tokens or peer IP addresses; temporary hashed rate-limit records supplement verification. Hosting and address-data providers may process request/connection information. This release adds no advertising, analytics or conversion-tracking tags. Public voice is not enabled in this release.

Effective November 8, 2026.